Privacy Policy

Last updated: March 2026

1. Data Controller

The data controller responsible for processing personal data is:

Name: BE WATER Lisboa
Address: Av. do Brasil 7, 1700-062 Lisbon, Portugal
Email: geral@bewaterlisboa.pt

2. Personal Data Collected

We collect the following personal data through our website:

Contact form: name, email, phone number and message
Newsletter: email address
Class bookings: data provided through the REGYFIT platform (name, email, phone)
Browsing data: IP address, browser type, pages visited and visit duration

3. Purpose of Processing

Personal data is processed for the following purposes:

Responding to information requests and enquiries
Sending marketing communications (newsletter) — only with prior consent
Managing class bookings and reservations
Statistical analysis of website usage (Google Analytics)
Improving the website browsing experience

4. Legal Basis

The processing of personal data is based on:

Consent — for sending newsletters and marketing communications
Contract performance — for managing registrations and bookings
Legitimate interest — for statistical analysis and service improvement

5. Cookies and Tracking Technologies

Our website uses:

Google Tag Manager (GTM) — for tag and script management
Google Analytics 4 (GA4) — for traffic and user behaviour analysis

Cookies can be disabled in your browser settings, although this may limit some website features.

6. Data Sharing

Personal data may be shared with:

REGYFIT — booking management platform
Google — analytics services (anonymised data)
Formspark — contact form processing

We do not sell or share personal data with third parties for marketing purposes.

7. Data Retention

Personal data is retained only for the period necessary for the purposes for which it was collected, or as required by law.

8. Data Subject Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access — request information about the data we hold about you
Rectification — correct inaccurate or incomplete data
Erasure — request deletion of your personal data
Portability — receive your data in a structured format
Objection — object to the processing of your data
Withdrawal of consent — withdraw consent at any time

To exercise these rights, contact us at geral@bewaterlisboa.pt.

9. Complaints

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe the processing of your data violates applicable legislation.

10. Policy Changes

This privacy policy may be updated periodically. Any changes will be published on this page with the revised update date.